I had the following problem at an environment. When the user changed his default printer into a XenDesktop/XenApp Session it was not being captured correctly from the AppSense Environment Manager. After some research we found that it seems that a Citrix service is changing the default printer at logoff before EM could capture it and after some digging around we found that the following Citrix printer policy have to set to "Do not adjust the user's default printer":
After setting this policy everything worked correctly.
Grettings
michael.obernberger
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